Soft Skills Training

TEACH

TEACH has highly experienced trainers who find problems neither too large nor too small.
They can teach you skills for restructuring your purchasing or stock control.

OUR SERVICE

TEACH ensures that clients receive the best service possible and give sound, practical,
cost effective advice that brings clients the best solutions.
TEACH trainers have years of experience and carry out all training in a professional manner.

Purchasing

Are you seeking new ways to:

Increase returns on invested capital?
Leave your competitors behind?
Win and retain loyal customers?
Train and motivate staff?
Achieve and maintain continuous
improvement of business performance?

TEACH can offer training in:

Operating Procedures
Negotiating
Sources of Supply
International Sourcing
Pricing Principles
Purchasing Services
Supplier Management
Planning
New Product Development
Create Purchase Orders
Monitor and Analyse KPI’s
Analysis of Supplier Performance
Seasonal and Promotional Activities

Stock Control

Are you overstocked or understocked?
Are you overstocked and tying up vital cashflow?
or
Are you understocked and loosing out on vital sales?

TEACH can offer training in:

Minimum/Maximum Stock Levels
Re-Order Stock Levels
Re-Order Lead Times
Economic Order Quantity
FIFO/LIFO
Buffer Stock
Average Cost
Rolling Stock Take
Stock Security
Stock Turnover Ratio

Customer Care

Are you losing sales due to poor customer care?
We can help you with new opportunities.
and the ability to connect with your customers.

TEACH can offer training in:

Telephone Techniques
Time Management
Buying Signals / Closing the Sale
Identifying Client Needs/Opportunities
Consumer Law
Cross Selling
Satisfying Client Needs
Administration Skills
Dealing with Customer Complaints
Handling Objections
Keeping in Touch
Winning Referrals

Individual and Group:
Occupational First Aid Courses
& Occupational First Aid Refresher Courses